Robyn Oberg, Manager, Strategic Communication and Engagement, QLD Department of Communities, Child Safety and Disability Services

Louise’s preparation for our writing workshop was outstanding. Through asking questions about our team’s everyday communication challenges and current skill levels, Louise was able to create a customised workshop that met our team’s needs. Her presentation style is friendly and supportive. We were able to put much of what Louise shared in the workshop to use in our work straight away, and are working to include some of her other suggestions, such as peer reviews within teams and across different areas, into our work practices.